Didn't have a great experience here, asked for a hair cut above my shoulders which would require 7-10 cm cut off and only around 1cm was cut off. At no point was I shown how much was being cut off, whether that amount was okay or whether I wanted it shorter.
The hairdresser was also super rough, I'm so so lucky I have a tough head! She was very rough jolting my head around while washing my hair and when blow drying my hair was pulling with the brush and at a few points my hair got stuck on the brush and she just kept on pulling so roughly!
I'm also used to hairdressers who chat and clearly communicate with you, but unfortunately I could barely hear Cristelle when she talked, and probably spoke a total of 20 words the entire time!
I ended up going to another salon that afternoon to get it CUT!
Hopefully the experience is better for other customers!