Saad himself was very professional. Great customer service and excellent job. Impressive hair blow dry by Saad. Thanks for making my day Saad, you are tge best hair dresser. But the lady there hiba or hida, sorry not sure was rude, not professional who loves talking over customers, never admit her fault, raises her voice on customer and asks them to keep their mouth shut and accept the third grade service she has to offer or leave the shop. She doesnt knows anything about hair blow dry, got my hair tangled in brush and when i complained that its hurting me when she is trying to untangle it and thats not professional the way she is doing, instead of apologising she talked over me and said thats how brushes are used in blow dry curls. When i told her that its not my first time in life getting this service and she clearly is unprofessional she got offended and raised her voice on me and actually wanted me to shut my mouth. Atleast 5 times i told her that i dont want to talk to her so she should just be quiet and also for the fact that there are other cudtomers in store so i dont want to lick up fight, not even once she shut her mouth up. Even when i was leaving the shop, she taunted me and again picked up fight with me. Thanx to the great man Saad who earlier took over the lady and finished hair blow dry job and later sorted the matter when i was about to leave and the blonde hair lady hida/hiba taunted me. How come these kind of people are allowed to work in cudtomer service? I have taken pictures of the shop and made vudeo of the incident as evidence. I am going to take it further and even involve media if i have to so everyone should know about the level of cudtomer setvice they should expect fron that lady in that shop. Also I ll be raising question to check her certificates of qualition of jib she is doing there. I won’t forgive her for the way she treated me as a customer in that shop and not even apologised once for not knowing the job she is hired for in that shop. Yes, she is good at answering back to customers but this time she is going to get back what she started. I wont hesitate involving media if i have to as i have evidence of the incident.